Cienne software to ensure the best use of its procedures provides customers the following types of support:
1) On-Line Support (Free 24 hours a day 7 days out of 7)
2) E-Mail Service (Free for registered users)
ONLINE SUPPORT F.A.Q.
For each procedure, there is a FAQ section where are reported the most common questions users have reported.
The service is free of charge 24 hours a day and 7 days a week 7. To use the service you must be connected to Internet.
Clarification requests will be published in an anonymous way in the FAQ section and made available to the whole community, the user implicitly authorizes the Cienne Software to publish it.